We collect, process (store, modify, transmit, block, delete) and use personal data such as name, address, Email address, telephone and fax numbers, user ID, statistical IP addresses. Personal data collected, stored, modified and transmitted is used in accordance with the conditions of the laws of the Germany Data Protection Act (BundesdatenschutzG) for the purpose of the contractual relationship to safeguard our legitimate interests for the purpose of our promotion, provided you indicated your consent and have not withdrawn it subsequently. Personal data is collected from the “registration” in the course of the contractual agreement regarding the use of our offer. At those places at which personal data is collected we ask for your consent to the collection, processing and use of personal data.
Personal data is stored by us upon your consent for the collection, processing and use of personal data, as part of the registration and entries in databases, user accounts and forums; online on the servers and storage media of the internet provider we have commissioned; offline on our own servers and storage media on the basis of retention periods stipulated by law and the articles of association or contract as well as data security and data protection control.
We have taken the necessary technical and organisational measures to safeguard the personal data from loss, destruction, manipulation and unauthorised access.
We edit personal data in so far as it is required to correct errors or adapt this information (due to changes in name or address etc.). We submit personal data to credit institutes or internet payment services and consequently their data processing/sub-contractors/contractual partners for the purpose of invoicing and if necessary through legal and judiciary means expressly for the conveyance of certain stipulations. Personal data is deleted by us when its storage is inadmissible, when they are no longer necessary for the fulfilment of the tasks within our scope of responsibility, following the expiry of the contractual arrangement and the applicable statutory, constitutional or contractual retention periods or other legal positions. Personal data is blocked by us rather than deleted when it conflicts with legal or contractual storage periods, and blocked rather than erased when there are reasonable grounds to believe that erasure could affect the legitimate interests of the data subject, or if deletion is not possible due to the particular storage type or if the necessary effort to do so would be disproportionate.
Requests for access (§§ 19, 34 BDSG), correction, suspension or deletion (§§ 20, 35 BDSG) are accepted by us at
Weltkulturerbe Völklinger Hütte
Europäisches Zentrum für Kunst und Industriekultur
Telefon: +49 (0) 6898 / 9 100 100
Use of analysis software
The World Heritage Völklinger Hütte use the program Piwik® for analysis. If you do not want this, you can disable the program under " Imprint " .
Revocation of Consent
If, in the course of the ordering process you have expressly given consent you can revoke your consent at all times with effect for the future. The consent for the receiving of the Newsletter can be revoked at the link “Contact” by selecting the option “Cancel Newsletter”.